Discover Our Pricing
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TIER I
£ 4.00 – £ 5.50
Per Hour + VAT
Experience
1 – 2 years
Best For
Admin Tasks
Data Entry
Lead Generation
CRM Updates
Basic Customer Service
Social Media Management
Calendar Management
Other Info
This is our entry level for ambitious VAs who want to grow, learn new skills and earn their progression to Tier II through hard work and dedication
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TIER II
£ 5.50 – £ 7.50
Per Hour + VAT
Experience
2 – 3 years
Best For
Static Content Creation
Outbound Calls
Inbound Calls
Cold Outreach
Estate Agent Admin
Mailing and Marketing
Property Deal Sourcing
Appointment Setting
Market Research
Other Info
VAs in this tier represent hard work combined with strong experience, great level of personal competence and hunger to get even better. You can trust them with more creative and complex tasks
Most Popular
TIER III
£ 7.50 – £ 9.50
Per Hour + VAT
Experience
3 – 5 years
Best For
Copywriting
Document Creation
Automations
Client Interactions
Sales Calls
Property Management
Personal Assistant
Bookkeeping
Other Info
Here you pay for high quality professionals in their fields who don’t require supervision and will even push you to make progress for your business
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TIER IV
£ 9.50+
Per Hour + VAT
Experience
5 years+
With Specialization
Best For
Specialised Tasks
Marketing Strategy
IT/Systems Support
Graphics/Web Designer
People Management
Project Management
Video Editing
Marketing Funnels
Implementing AI
Other Info
Simply the best.
Not sure which VA Tier you need?
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Your Questions Answered
Do you provide Virtual Assistants for companies only from the UK property sector?
No, we can help UK businesses from any industry without compromising quality.
In fact, about half of our clients operate in other sectors.
What are the benefits of working with a Virtual Assistant from the Philippines?
Strong work ethic, adaptability, and excellent communication skills. Many VAs have prior experience working with UK clients. Additionally, hiring Filipino VAs is extremely cost-effective, providing skilled assistance at a fraction of the cost of local hires.
How do I onboard my new VA?
You will have a separate session with our team to make sure your onboarding process for your new team member will be as smooth as possible. We’ll work with you every step of the way.
What are the typical working hours for a Filipino VA?
Working hours can be tailored to suit your needs. Many Filipino VAs are flexible and willing to adjust to UK business hours or work a split shift. However, due to the 8-hour time difference, some clients prefer a mix of overlapping hours in the UK morning and independent work hours later. We can help you coordinate this with your VA.
How do I handle time zone differences?
Time zones can be managed by agreeing on core working hours that overlap with UK business hours. Using project management tools and asynchronous communication can also help bridge the gap.
What tools should I use to manage and communicate with my VA?
Tools like Slack or Microsoft Teams for communication and Asana, Trello, or ClickUp for project management can streamline collaboration. Google Drive or Dropbox are excellent for document sharing, while Zoom or Google Meet and Whatsapp work well for video calls. We can provide recommendations and setup support as needed.
Are there cultural differences I should be aware of?
Yes, Filipinos often value harmony in the workplace, so they may communicate indirectly, especially if they have concerns or disagree with something. They may also avoid confrontation and need a safe environment to ask questions. Recognizing the importance of respect, politeness, and showing appreciation in feedback can go a long way. We provide a full training to bridge the gap for both; our Clients and the VA.
How should I give feedback to my VA?
Feedback is best given in a constructive, positive manner. Acknowledge work done well, and frame areas of improvement as learning opportunities. Filipinos generally respond well to respectful, supportive feedback and will strive to meet your expectations when it’s clear and constructive.
How do I ensure my VA understands my tasks and expectations?
Provide detailed instructions and clarify your expectations upfront. Written instructions, recorded video guides, or sample templates can be very helpful. Encourage your VA to ask questions if something isn’t clear, and consider a short daily or weekly check-in to review progress and address any questions.
Can my VA handle confidential information?
Yes, your VA can handle confidential information, and we take data security seriously. Our VAs sign confidentiality agreements, and we implement security protocols to ensure your information remains private. However, if specific tools or software are required for added security, let us know so we can assist in setting them up.
What if I need my VA to work outside normal hours or on weekends?
If your business has time-sensitive or urgent needs, discuss these with us, and we’ll coordinate with your VA. While many VAs are flexible, additional hours or weekend work might incur extra charges and should be pre-arranged to ensure availability.
How can I track the hours my VA works?
Our agency uses time-tracking software to monitor VA work hours, providing clients with detailed monthly reports.
What if my VA is unavailable due to a holiday or emergency?
All holiday requests are filed with us with a minimum of 2 weeks notice. If required, we will cover the holidays with another VA at no cost. If an emergency arises, we will inform you promptly and arrange for temporary coverage (if available) or adjust timelines as necessary.
How do payments work?
Payments are typically billed every two weeks, based on agreed hours or project rates. We handle VA compensation directly to streamline the process. Specific payment terms can be discussed and agreed upon at the outset.
What support does your agency provide after onboarding?
We offer ongoing support, including performance reviews, conflict resolution, and additional training as needed. Our team is here to support both you and your VA throughout the working relationship, ensuring you have a positive and productive experience.
Who should I contact if I have questions or concerns?
You can reach out to your dedicated Relationship Manager or send a direct email to: support@propva.co.uk
Your lowest rate of £4.00 per hour seems very low. It looks like you're taking advantage of those in need.
Even our lowest rate is over 20% higher than the national average wage in the Philippines. Ethical approach is one of our core values and we’re proud to be helping some hard working, talented individuals improve their living standards.
How much do you pay to your VAs?
We only keep a small fraction of what we charge. Typically 15-25%. Our policy is to run a professional, streamlined and automated business so we can transfer all savings to our clients while paying our VAs well and keeping them happy.
Are you VAT registered?
Yes, we are registered in the UK and subject to VAT
Where is your company based?
Our agency is a UK-based company. The founder also lives and pays taxes in the UK and is supported by his team from the Philippines